Return & Refund Policy

At Richaffiliations, your satisfaction is our priority. Our Return & Refund Policy is designed to ensure a simple, transparent, and hassle-free experience.

Returns

Eligibility for Returns

To qualify for a return:

  • Items must be returned within 30 days of the delivery date.
  • Products must be unused, unopened, and in their original packaging with all tags and accessories included.

Certain items may not be eligible for return, including:

  • Perishable goods
  • Custom or personalized items
  • Final sale or clearance products

Please check individual product descriptions for specific return restrictions.

How to Initiate a Return

To start a return:

  1. Contact our support team:
    📩 support@richaffiliations.com

          📞 +1 (336)-290-1729

  1. Provide your order number and reason for return.

Once your request is reviewed and approved, we will issue a Return Authorization Number (RAN) along with return instructions.

Return Shipping:
Customers are responsible for return shipping costs unless the product arrived damaged or defective.

Return Shipping Guidelines

  • We strongly recommend using a trackable shipping service or purchasing shipping insurance.
  • We cannot guarantee receipt of returned items without tracking.
  • Once your return is received and inspected, you will be notified via email regarding the approval or rejection of your refund.

Return & Refund Window

  • Return Period: 30 days from delivery
  • Refund Processing Time: Within 10 business days after approval
  • Restocking Fee: None
  • Return Method: By mail
  • Return Label: Customer responsibility

Refunds

Refund Processing

Approved refunds will be issued to your original payment method within 10 business days.
Depending on your bank or payment provider, additional processing time may be required for funds to appear.

Partial Refunds

A partial refund may be issued if:

  • The item is returned not in its original condition
  • It is damaged or missing parts not caused by our error

Non-Refundable Items

  • Shipping fees
  • Gift cards
  • Final sale or clearance items

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.
  2. Contact your bank or credit card company (processing times vary).
  3. If you still need help, contact us at:
    📩 support@richaffiliations.com

          📞 +1 (336)-290-1729

Exchanges

We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at:

📩 support@richaffiliations.com

📞  +1 (336)-290-1729

Contact Information:

🛒Trade name: Richaffiliations

📞Phone: +1 (336) 290-1729

📩Email: support@richaffiliations.com